1. Background

1. We respect your personal data, and the data is to be protected and kept within the law.

2. This Privacy Policy /hereinafter referred to as “document”/ is to inform you about the purpose of data collection, use and keep by application (hereinafter referred to as “APP”).

2. Terminology

  • User : An individual who downloads the official smartphone version of the application, creates an account and receives a call service to call the vehicle he needs. User is an “owner of data” according to Article 4.1.5 of the Personal Data Protection Law.
  • Driver : refers to a driver providing services to application users by concluding a contract with ethnixpress LLC to provide transportation services.
  • Identifier ID : refers to the login name of the information system that identifies a person on e-platform, e-mail, social network, telephone and wireless communication technology addresses, and other types of devices and data in the system.

3. What is personal data?

1. Personal date is the sensitive data of an individual and the name of an individual’s parents, his/her name, date of birth, place of birth, address of residence, location, civil registration number, assets, education, membership, e-identifier, direct identification of a person and other data that can be directly or indirectly identified. /4.1.11 of the Law on Personal Data Protection

2. Personal sensitive data includes origin, race, religion, belief, health, correspondence, genetic and biometric data, private key of digital signature, conviction or not, sexual and gender orientation, expression, sexuality data about /4.1.12 of the Law on Personal Data Protection/

4. Collecting the user’s data

To create a user account:

  • Phone number : Users log in with their phone number to create an account. Also, when using the application the user must register their phone number, and this data cannot be identified directly or indirectly, so it does not belong to a person’s personal data.
  • Email : Users create an account by connecting to an email to facilitate access the application again and to provide users with payment bill. This data refers to electronic identifiers or personal data of a person in accordance with the Law on the Protection of Personal Data.
  • Image : Uploading profile pictures.

While using the application:

  • Location : When the user use the vehicle call service through the application, the user’s location data is collected in order to connect the user with the nearest driver. It also uploads the user’s travel data to the application in a way that they can see. This data is personal data of the user.

5. The purpose of using user data

  • Phone number : The driver will contact you via phone number to confirm the pickup address.
  • Email : E-receipts of payments are sent to you for your records.
  • Image : We utilize your photo for identity verification purposes.

6. Protection of User’s data

1. We implemented and certified the “Information Security Management System-ISO 27001:2013” international standard in our operations.

2. According to the Law on Protection of Personal Data responsible for the collected data and has to undertakes all necessary measures not to use illegally and to protect and to keep the personal data security, and not to disclose it to third parties. To ensure the obligation adopted the “Internal Procedure for Ensuring Data Security” and implement it in its internal operations.

3. The user’s data will not be disclosed to the third parties except when required by a Government Authority.

7. Consent of Data Owner

By downloading the application, creating an account and sending the data, the user is deemed to have given permission to use the data. This is in accordance with Article 8, Section 8.4 of the Personal Data Protection Law.

8. Delete data

The user can request data deletion by clicking link here. The app will be deleted within 3 working days after receiving the data deletion request.

9. Update and notification

This document may be updated by at any time and such updates will be indicated and notified by the “Publish Date”.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at ethnixpress@gmail.com, +1 7864487045, 5405 Tocayo Pl9, Houston, TX, 77091, United States of America

ACKNOWLEDGED AND AGREED

Date of publication: 4th March, 2025